Support
Five answers cover most questions. For anything else, write to the person who built the app.
Common questions
Where is my data, and what happens if I lose my phone?
On your iPhone and in your iCloud. A new iPhone signed in to the same Apple Account gets everything back the first time Plinth opens. There is no Plinth account to recover.
How do I import from Strong, Hevy or another tracker?
Export a CSV file from the other app. Then share the file to Plinth, or open Settings › Import and choose the file. Every session keeps its date. Plinth asks you to confirm the exercise names it cannot match.
What stays free after the trial?
History, Records and export stay free, always. Logging new sessions needs Monthly, Yearly or Lifetime. If you cancel, you can log until the renewal date, and nothing you logged is ever locked.
How do I restore a purchase or use a code?
Open Settings › Plan › Restore Purchases, or Redeem code on the same screen. Purchases belong to your Apple Account and follow you to new devices. Family Sharing is on.
The rest timer or the Watch does not work as it should.
Check that the Plinth Watch app is installed and that both devices use the same iCloud account. Live Activities must be allowed in Settings › Plinth. If a session is stuck, save it first with Settings › Export, then write to us with the export attached.
Write to us
Tell us your iOS version. We never need your Apple Account details.